At Tobenas Chiropractic we operate under a 24-hour cancellation policy. Whilst some circumstances are unavoidable, this policy is in place as if the appointment is unattended, it not only fills a space in the diary but also can deny another patient a treatment time.
A £20 charge will be imposed. If an appointment is cancelled without a 24-hour notice, or unattended, the cancellation fee will be wavered if it is rescheduled within a week. This gives the opportunity to individuals who need to cancel at short notice due to unforeseen circumstances.
If a patient has purchased a block of treatments, the charge will be deducted from this.
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Patients who have purchased a block of treatments are entitled to have a refund at any point. The refund will be issued with treatments being converted and charged at full price (£38).
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